Knowledgebase

Problem/Summary

This will explain the process of how to transfer a co.za domain that you own to Creative Studio.

Co.za works on an email based voting system to approve a domain transfer request.

Steps

1) Firstly you will need a hosting package to host your domain.
2) You must now ensure that all parties connected to the domain have been informed of the transfer.
To do this visit http://co.za/whois.shtml enter in your domain and press submit.

Look for the following items:
2l. Owner E-Mail:
4g. Adm E-Mail:
5g. Tec E-Mail:

These are the email addresses that must reply accordingly to the transfer request that will be sent from co.za to approve and initiate the transfer.

NB: Most web hosts require a fax on a company letter-head authorising the transfer before they will approve a transfer request.

3) Contact us preferably using a support ticket under your client service support area to let us know that all parties have been informed and we will then send a transfer request through to co.za for you.

4) At this stage the old registrar/host should now approve the transfer request sent by Creative Studio and your domain should be transferred within 24-48 hours.